Proud locals on a mission to support family-owned local businesses.
Don and Kim manage a bustling household in Plainfield with their two young children and lively dog. When it came to replacing their aging roof, efficiency and coordination were paramount. Their goal was simple: get the job done right and swiftly.
As locals, supporting local family businesses held significant importance. With a desire to back their community, the couple embarked on a search for a reliable roofing company that could meet their needs. Kim fondly recalled, “I grew up in Lemont, and giving business to local companies is important to me.” An internet search led them to Baltic Roofing and hundreds of impressive five-star customer reviews.
In addition to the wear and tear on the roof, Don and Kim had to address plumbing drainage issues, which presented an opportunity to tackle both problems simultaneously. The expert team at Baltic Roofing collaborated seamlessly with the plumber, Kim explained, ensuring efficient coordination and synergy between the two projects.
Throughout the project, Kim and Don felt consistently well-informed and actively involved in the decision-making process. Kim expressed her satisfaction, saying, “I felt like we always knew what the next step was going to be.” From filing insurance claims to selecting the shingle color, Baltic’s expert team provided comprehensive and personalized guidance. “Three different price ranges allowed us to choose what we were most comfortable with,” Kim said.
“Above and beyond”
Don and Kim’s two-story Plainfield residence has undergone a remarkable transformation, sporting a brand-new roof and gutters that offer their family renewed peace of mind. The Onyx Black asphalt shingles perfectly complement their pristine wide siding, while matching white gutters add a touch of elegance.
Importantly, the job has met their high standards and schedule.
“I’ve seen houses where it’s taken three days to complete the roof. You guys were able to knock it out in one day.”
The perfect ending to the couple’s roofing journey came with Baltic Roofing’s exceptional cleanup, relieving Kim and Dan of any concerns about screws, nails, or debris. They are grateful for the crew’s professionalism and tolerance of their “two children running around.” Kim chuckled, saying, “Not every company does that. It’s above and beyond.”