PRIVACY POLICY
Our Commitment to Privacy
Your privacy is important to us. To better protect your privacy and comply with current law we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used.
What This Is For
This privacy policy is for this website www.balticroofing.com and served by Baltic Roofing, Inc. (Baltic Roofing) and governs the privacy of its visitors who choose to use it.
The Information We Collect
We collect personal information from you when you fill out a form on our website, order services, register to receive our newsletter, contact us through Facebook, Twitter, Google+, LinkedIn, YouTube or other platforms. When ordering or filling out a form on our site, you may be asked to enter your name, e-mail, mailing address, phone number, credit card information, job title, or employer.
We hold your personal information on our systems for as long as is necessary for conducting our business and servicing you or until you request that we delete your information.
Like most websites, we use cookies to enhance your experience, gather general non-personal visitor information, and track visits to our website. We track non-personal information (including IP address, device type or geographical location) by Google Analytics, Google AdWords, and Facebook Ads. We do not match your IP address to any other information that would identify you as a unique individual person.
Please refer to the “Usage of cookies” section below for information about cookies and how we use them.
We retain data associated with cookies, user identifiers, or advertising identifiers for 38 months and review our retention periods for personal information on a regular basis. For further information, see Google Analytics privacy policy (https://policies.google.com/privacy?hl=en_US).
The Way We Use Information
The personal information we collect may be used for the following:
- To personalize your experience and better respond to your individual needs.
- To improve our website based on the feedback we receive from you.
- To process transactions.
- To administer a promotion, contest, survey or other site feature.
- To display advertisements about our products and services.
- To send periodic emails regarding information you requested to receive.
The non-personal information we collect may be used for the following:
- To understand how our site visitors use the website
- To understand where our site visitors are coming from
- To produce heatmaps of which elements of the website are used most by our visitors
Our Commitment to Data Security
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
When you enter sensitive information (such as credit card number), we encrypt and protect it with a minimum 128 Bit encryption on SSL.
When you are on a secure page, a lock icon will appear next to the web address.
We do not hold your credit card information. It is collected by our third-party payment processor. Our payment processors specialize in secure processing of credit/debit card transactions and comply to the highest security standards.
Outside Parties
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information.
This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
We may also release your information when we believe it is appropriate to comply with the law, enforce our site policies, or protect our or other rights, property or safety.
We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not allowed to use the information on our behalf except to help conduct and improve our business.
Usage of Cookies
Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. We do not use cookies save or collect personal information that can be used to identify you as a unique individual person.
We use cookies to help us compile aggregate data about site traffic and usage so we can make our site better for our users.
If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly.
Access to your Personal Information
You have a right to challenge the accuracy and completeness of your personal information and to have it amended, as appropriate. You also have a right to request access to your personal information and receive an accounting of how that information has been used and disclosed, subject to certain exceptions prescribed by law.
For example, if the requested information would reveal personal information about another individual, your request for access may be limited or denied. If your request for access is denied, Baltic Roofing will notify you in writing of the reason for the denial.
To request access or to amend your personal information, please contact us at the address below. Baltic Roofing will respond within thirty (30) days of receipt of your written request.
Your Consent
By using our site, you consent to our privacy policy and use of cookies
By accepting the Cookie Notification message, you consent to the use of such cookies from Google Analytics. If you choose not to accept the Cookie Notification message, no cookies will be placed on your computer, and this data will not be tracked.
Changes to this Privacy Policy
We may change this Privacy Policy from time to time. Any changes will be posted on our website www.balticroofing.com and will be made available upon request through your contact at Baltic Roofing.
Please check back from time to time to ensure you are aware of our current policy.
Last updated: Feb 5, 2021
Governing Law
This policy and the use of this site are governed by Illinois law. If a dispute arises under this policy, we agree to first try to resolve it with the help of a mutually agreed-upon mediator with the American Arbitration Association in Chicago, Illinois. Any costs and fees other than attorney fees associated with the mediation will be shared equally by each of us. Illinois law shall be applied.
If it proves impossible to arrive at a mutually satisfactory solution through mediation, we agree to submit the dispute to binding arbitration with the American Arbitration Association in Chicago, Illinois.
Judgment upon the award rendered by the arbitration may be entered in any state or Federal in Cook County, Illinois. Baltic Roofing is controlled, operated and administered entirely within. This statement and the policies outlined herein are not intended to and do not create any contractual or other legal rights in or on behalf of any party.
How to Contact Us
If you have any questions or complaints about this privacy policy or the handling of your personal information, if you wish to withdraw your consent to our use of your personal information, or to request access to or update any information we have on file, please contact us by sending mail to:
Baltic Roofing, Inc.
Attention: Website Manager
760 N. Frontage Rd. Suite 101
Willowbrook, IL 60527