When it comes to urgent home repairs, nobody deserves nonsense and runaround from contractors, especially when time is of the essence. Baltic Roofing understands this better than anyone.
Bridgeview homeowners Rick and Carol received the shock of a lifetime when they found out by email their home insurance would be canceled unless they immediately replaced their aging roof. And the clock was ticking – less than a month to get it done.
Years of bad experiences with contractors only added to their stress. Too often, shoddy work forced the couple to deal with significant repairs on their own, resulting in season after season of unsolved problems. This time, they were looking for someone different—an expert who truly understood their concerns, respected their home, and could get the job done right the first time.
“We wanted to be careful because we’ve had issues in the past and didn’t want to go down that road again,” Carol said.
When the team at Baltic Roofing arrived at their door, the couple’s outlook completely changed. The conversation about their roofing problems didn’t start with money, it started with a detailed inspection of attic and roof, clearly explained options, and project timeline that worked. Finally, a resolution was in sight.
What Carol appreciated most about Baltic Roofing was feeling like she was being treated like a human being—no runaround and zero nonsense.
Typically, Carol would seek a second or third opinion for substantial home repairs like a roof replacement. This time was different. No further phone calls were made due to her immediate trust in Baltic Roofing and the looming insurance deadline. It was “time to get a move on it!” Carol said confidently.
New asphalt shingles in a sophisticated Driftwood color have given Carol and Rick’s charming bungalow and detached garage a new lease on life. The stress of home insurance is gone, and they have renewed peace of mind with a reliable, long-lasting, and stylish new roof.
The couple is grateful for finding Baltic Roofing in the nick of time. They finally know what it’s like to work with an expert roofing company that cares about people and results.